Reduce no-shows – patient-centred
A missed appointment is a double loss: the chair stays empty, and someone on the waitlist needed it. TheraNext lowers the no-show rate with multi-step reminders – and refills freed-up slots via its own GDPR-compliant AI phone agent based on current treatment need.
Why appointments are missed
Over 60% of no-shows happen simply because patients forget. The second biggest driver is the last-minute cancellation with no rebooking – the slot stays empty even though someone else urgently needed it.
The lever: remind and actively rebook
Multi-step reminders by email and SMS reduce forgetting. When a slot frees up, a GDPR-compliant AI phone agent automatically calls the patients with the greatest current treatment need – until the slot is filled.
- ✓Multi-step reminders with one-tap confirm/cancel
- ✓AI phone rebooking by current treatment need
- ✓Better care AND fuller calendars
What it means financially
Do the maths: four no-shows a week at €75 is about €15,600 a year. Studies show reminders recover much of it. The no-show cost calculator on this site shows your specific figure.
Frequently asked questions
Will this annoy my patients?
On the contrary – a friendly reminder is appreciated and prevents forgotten appointments. You decide channels and frequency.
How is a freed-up slot rebooked?
A GDPR-compliant AI phone agent contacts suitable patients by current treatment need and refills the slot.
Can I estimate the savings beforehand?
Yes, with the no-show cost calculator on this website.
Fewer cancellations, better care
Try TheraNext no-show management for free – including AI rebooking.